Unworn and unwashed merchandise may be returned up to 15 days from purchase.
If you feel you have a received a defective garment and that defect was only discoverable after being washed, we will consider an exchange or refund on a case-by-case basis.
If you would like to exchange or return merchandise, please send an email to email@example.com including your original order number and a request for either an exchange or refund. If you are exchanging merchandise, please indicate which products you would like to receive in return.
Once you have sent an email request, we will reply with a return authorization form. Please include this form, along with the merchandise for return, in your return package.
Returns will be processed following receipt of returned merchandise and authorization form. Once your return is processed, we will ship exchange merchandise or refund your purchase within three weeks.
Please use our returns management system by emailing firstname.lastname@example.org for quickest response.
Charles & Michael
Fowl Weather & Co.